What Are the Advantages of Multi-Channel Marketing?

Consumers today have so many options to choose from that a healthy competitive environment is being created by businesses worldwide. Today consumers can interact with the brands and businesses and give them feedback too. This is crucial for the development of products that are consumer specific. In the same way, it is also for the benefit of the enterprise to use multi-channel marketing to widen their customer base and understand the preferences of customers.

So, what is multi-channel marketing?

When marketing products through several different mediums like emails, social media, notifications, webinars, pop-ups, advertisements, etc. business is able to reach out to a really wide range of customers. This method of marketing products is called multi-channel marketing and it gives a business a much better chance of sales and building a customer base.

Let’s now see how multi-channel marketing is advantageous to an enterprise:

Wider reach

We know that your business will run only when customers buy your products. This simple fact is the reason why marketing professionals try out various modes of marketing a business’ products. Now that we are in a digital world, marketing products using digital mediums is the right way to go. This is the best possible way to reach a wide number of customers who may not necessarily be in your locality either. With a brick-and-mortar store, you will not be able to get more customers to your business. Using social media platforms is a great way to go about this limitation. Here multi-channels like, for example, Facebook, Twitter, Pinterest, Instagram, etc. are all perfect mediums to showcase your products. This ensures that you have covered all the possible touch-points and are able to capitalize on this.

Increase in sales

One of the biggest advantages of multi-channel marketing is that there is a significant increase in sales figures. It has been seen that using multi-channel marketing ensures that customers spend much more than when using only single-channel. Today most customers prefer to check out the online site of businesses and then make a decision. When the same business is prominent on various online channels, it gives the business credence. This automatically increases positive customer feedback and in turn an increase in the potential customer base.

Understand your customer’s preferences

Using multi-channel marketing also gives you the option of understanding what your customers want and desire. The first point for a business is to approach each marketing channel according to the specific preferences of the customers. For example, showcasing product details may work well on Facebook, while classy product images work better on Instagram and Pinterest. CatalogStudio from Questudio is the perfect software solution to use in order to create catalogs for marketing. Using the catalog creation solution you can easily create these specific catalogs to send across the channels.

Competitive edge

Like all businesses today are online, it only makes sense that you need to be on the front line at all times in order to succeed. Competition among businesses is healthy and helps for better product innovation and development that keep the customer happy. Using the multi-channel marketing strategy gives the business an edge. Using the feedback available you can understand where your competitors stand and adjust your product line accordingly.

With the use of product information management software like CatalogStudio, you can get turn-key solutions for multi-channel marketing. It makes use of a central repository that manages all your product information. Through the e-Commerce platform, WebStudio, a dynamic website can be created that helps with marketing products even on market exchanges. This method of multi-channel marketing is quick, efficient as well as cost-effective for an enterprise. 

Challenges in E-Commerce and How PIM Helps Sort It Out

When you run an e-commerce website you know that it involves a whole lot of processes and channels. Trading your products using e-commerce technology involves emailing, social media, and Internet marketing, electronic fund transfer as well as inventory management. There are many challenges that you will face while starting up your e-commerce business. How then do you ensure that you are on the right track and will have success?

Take a look at Product Information Management (PIM) software which is now considered the most important aspect of any successful e-commerce venture. What is PIM and how does it help you to sort out your e-commerce problems? Let’s have a look:

 

  • Questudio is a premier service provider and CatalogStudio is its flagship PIM tool. With the help of CatalogStudio, a central repository is created that holds all the pertinent data regarding every product that a business deals in. It is this central repository that plays an important part in the success of your e-commerce business. When the data is kept in a single place, it leads to consistency and validity. So data that is used by any location of the enterprise will always be up-to-date.

 

  • Questudio has its e-commerce platform – WebStudio that helps create feature-rich and customizable websites. It helps to create a dynamic website with a customizable theme and layout. From the central repository, the product data is then uploaded onto the website.

 

  • As mentioned before, the central repository plays a crucial role because the in-depth data that is loaded then can be synced with the website. This makes a customer more informed about the characteristics of the product they are trying to purchase. When customers can be sure of the product they are purchasing online, it automatically increases their loyalty to the brand.

 

  • Another important point that is to be noted is that customers want items categorized so that it is easy for them to locate the right product quickly. This feature is available in the PIM software and where product data is arranged into categories and sub-categories. With the use of high-quality images from all angles, descriptions, and stock quantity information, a customer can make a good purchasing decision, which in turn reduces product returns.

 

  • Up-to-date content is another major source of a business’ success. When inconsistent and old data is still on webpages, a business is sure to lose its customers. All product information at any given point in time should be updated and in line with current trends. Blogs and newsletters are all great ways to keep your customers informed about your latest product line. All these features are readily available in CatalogStudio.

 

  • Every e-commerce website should have a secure payment gateway and order processing feature. The eCommerce platform WebStudio creates this efficiently with all needed features like order tracking, expected delivery date and time, etc. Giving your customers multiple payment options like debit/credit card, UPI, and cash-on-delivery is a great way of maintaining customer loyalty.

 

  • Along with payment facilities, e-commerce businesses need to go a step further and maintain positive customer management. Increasing customer base and building your brand loyalty is a very important step as well. Through the use of a product marketing solution like MarketStudio, you can create customer groups based on locations. This helps you to target customers according to various demographics. When customers see products they need without much effort in searching for it, it helps to increase their satisfaction.

 

  • Security is a feature that a customer hopes is in place every time they shop. When you can assure your customers that all their information is accepted over SSL (Secure Socket Layer), they will be able to shop more freely and this again builds loyalty.

How can a PIM Software solve your product information management problems?

We find quite a few businesses struggling to find a way out in this competitive world. The answer to most of these businesses is to get online and see the change.

What does getting online do for a business? Well, for one, it increases the reach and scope of the business. When your products are online, more customers get to know about your company. You get loyal customers from all over the world who are willing to pay for your products to be shipped to their doorstep.

Better customer support means better business!

So, what is the foremost thing that you need to do in order to have your business online?

You need a great Product Information Management software or PIM.

Products are what set your company apart and it is the right management of this very basic yet crucial data that will keep your sales up. If yours was a struggling business, then surely the problem would have been product management. Understanding the product and its various characteristics are key to a good PIM software.

So let’s see how PIM software is good for your business.

  • Software and service providers like Questudio have PIM software called CatalogStudio, which manages the products of a business. Within it, the central repository stores all the product information. This information is detailed and contains images, prices, color, attributes, sizes, weights, etc.
  • Having a central repository is great for businesses that have offices in geographically spaced areas. Every employee at any of these offices can retrieve the product information and use it as required.
  • One of the problems faced by widespread offices is that data is compromised. But with the help of the central repository, data is always validated and normalized.
  • With the use of PIM software, you also get the benefit of a unique website. The software creates a website that incorporates your business theme and model. This will help with getting more customers and sales.
  • Another great use of the catalog management software is the creation of catalogs for distribution. The PIM software easily creates catalogs for all the products based on a number of categories. Catalogs can be created for print or online medium. The use of PDFs is a great way to showcase many products in an attractive manner. Web Catalogs help customers know your product line and in turn help them make a purchasing decision.
  • When you have all the products in one place, it is easy to manage them. This is seen in the way your eCommerce business runs. When customers can easily find products on your website and buy them with just a click of a button, it makes purchasing fun. With PIM software, you also get a payment gateway model that allows for secure transactions online. This is the best way to stay on top of the competition.

By using a product catalog software means that your business is going in the right track. It is the best way to solve all your product management problems easily and quickly.

 

Take Advantage of Product Information Management to Power your e-commerce websites

 

Having an e-commerce website gives power to any business these days. It can turn a dwindling sales figure and make profits for the organization. So how do you create a great e-commerce website for your business that will help you achieve the same?

Let’s delve into the details a bit:

Firstly know that your e-commerce website is the front that your customer will see. A customer wants to check out the products that you offer and hopefully purchase it from the website itself with as little effort involved as possible. So having a user-friendly and neat interface for your website is the key to happy customers.

The website should also have very low-performance issues such as loading speed and downtime. Optimizing is also another factor that you need to consider. Since customers don’t get to feel the products before buying, giving them an interface that has lots of images for each product really helps with making a good decision. With many images on the site, it is important to optimize it so that you do not have performance issues.

Faster websites with quick loading time are the ones that do well in terms of sales. That’s something to keep in mind!

One more important point for your website – secure payment gateways. With online transactions at an all-time high, your e-commerce website must have the best secure payment gateways and smooth transaction flow for the customers.

So, now that you know what’s expected from your e-commerce website, what’s the next step?

The answer lies in a good product information management system (PIM).

As the name suggests, PIM is managing all your products and information in the best possible way to give you a winning interface. Software and service providers like Questudio can help you with creating high-quality e-commerce websites that use the PIM system in software like CatalogStudio.

You may find many service providers who manage products but the advantage that CatalogStudio gives you is excellent. Here, a unique central repository is created for your products and all its attributes. So each product that you offer can be stored in the repository with details like name, size, dimensions, color, material, etc. along with several images taken from all angles. Categories of products can be generated easily and this helps in the building of your e-commerce website.

Apart from the unique repository, CatalogStudio also helps to create a neat interface for your website that could be customized according to the theme you choose. Analytics and other tools are also part of the website creation that helps you to understand your customer better.

Driving traffic to an e-commerce website is a crucial feature that will determine how well it will succeed. With the help of CatalogStudio, it is possible to get traffic to your website. Catalogs are one of the best ways to promote your business further. Creating various catalogs based on categories etc is very easy with CatalogStudio. You can then publish it through multiple channels either in the form of print of PDF.

So, as you can see, having a product information management solution to power your website is the right way to go.

Advantages of using Product Information Management Tool

 

Imagine having a seamless business model that does all the work for you and also attracts more customers! Isn’t that what you are trying to achieve with your company? What if we told you that is possible and easy too?

Check this out:

A product catalog software is best for all businesses that need to streamline their activities and look for success on the online platform.

So is this what you need for your business? Absolutely right!

Let’s look at what exactly does a product information management (PIM) tool do to a business.

With services providers like Questudio, you can find the best catalog management software in CatalogStudio. This will create a unique central repository that holds all the product details that you deal with. The most important task of this repository is to store all the attributes required for a perfect management system. Once this is done, the next step in the process helps to create a website and upload all the data for the customer to see and eventually purchase. But Catalog Studio goes the extra mile and helps with cataloging your products for publishing it online and on several channels, which brings in more customers and obviously more sales. This is the beauty of this all-encompassing product catalog system.

Still not convinced?

OK let’s dig deeper and understand the advantages of this product information management tool. Here goes:

 

  • Ease of managing a large number of products – With the PIM tool, it is easy and quick to upload all the details of the products that are part of your company. However large a database you have, it can be done without a hitch. This quick storing of data makes it very easy for company personnel to get on with business.
  • Sourcing of products – If your products are not coming from a single source, then it becomes extremely difficult to handle this information manually. With the PIM tool and the central repository, you don’t have to worry even if you have several source points for your products.
  • Improved accuracy – The star of the PIM tool is the central repository. This is because it helps to maintain accurate data in a single location. All changes, deletion, and addition of product data happens only here and is reflected on the website.
  • Efficient workflow – Once your data is stored centrally, all other business activities and workflow is automatically efficient. Employees at geographically spaced locations can work with products from different sources easily.
  • Lessens the number of product returns – All businesses want products to satisfy their customers. So the return of products should ideally not happen. This is where the PIM tool achieves success. When a customer is given all the relevant information about the product, they can make an informed decision and buy the right product.
  • Increases customer loyalty – When you have the right products going out, you have happy customers. With happy customers, you automatically have a loyal customer base.
  • Sell across multiple channels – With the PIM you have the added advantage of creating catalogs quickly and publishing them over multiple channels – online or offline. Think print, PDF, etc.
  • Multiple catalogs – Creating just one catalog is easy, but when you need to create several different ones for various occasions it can get tedious. The PIM tool helps you to create multiple catalogs all different in type in a matter of minutes.

Isn’t this what you want for your business? So, go ahead and make it happen with the perfect PIM tool.