How to sustain your e-Commerce business with PIM during the COVID-19 crisis?

The year 2020 started with good hope for the business world and overall sales. But just as February came in, we got the news of a dangerous virus that threatened to put a stop to our moving world. Right enough by the time, it was March, the virus was declared a pandemic by WHO and everything came to a complete standstill. With everyone indoors and no chance of any hope for the future, the business world was flabbergasted. How do you run a business and make money when your offices, factories, etc. are shut? How do you hope to operate in a world of social distancing and several medical checks that are now mandatory? Can a business survive this kind of catastrophe?

It has been difficult for several businesses to sustain themselves and many have shut shop. Some companies have tried to diversify and opt for other areas of business.

In all of this, the one way to function that seems possible in this scenario is the new buzzword – WFH (Work from Home). This ideally means that all employees will continue to offer their services through the confines of their own homes through digital means. Businesses that have managed to provide their employees with this option have seen an increase in productivity.

If you are a business that needs to now work around the guidelines of your state for the Covid-19 crisis, then strengthening your e-Commerce business is the only hope for you.

Here we show you how you get your business working perfectly even under the present scenario.

PIM Solution

Using a Product Information Management (PIM) system is the first step forward for you. Since now you are not able to run your offices to full capacity, having a system that helps you 100% remotely is required.

Questudio has MarketStudio which is a premier SaaS-based PIM software. With MarketStudio you can create a central repository that holds all your data and information about each of your products.

With a central repository, that any employee of your organization can easily handle, product information can be entered, edited,or deleted. This content can then be used to upload to your e-Commerce site from where customers can purchase items. The need for consistent data is truly important here and MarketStudio offers exactly that.

As digital is king right now and no physical store can do any business profitably, your e-Commerce website should be 100% capable of handling a large amount of traffic. Product information your website should be detailed and images of your products should be of high-quality. This information is taken from the central repository and uploaded on the website.

E-Payment options

Your brand needs to stand out more so now for you to make profits. Customers are now seeking websites that offer the right products at the right prices. In addition to this, they are also looking for easy payment options and purchasing procedures. If you can provide these crucial elements through your e-Commerce site, then you will surely survive this pandemic.

Publishing everywhere

With the help of MarketStudio, you can increase the traffic on your website through multichannel marketing strategies. Using the software, several catalogs can be created easily and quickly for any event, festival, or theme. Publishing these catalogs online through social media, PDF, messaging, notifications, emails, etc. is profitable to any business now.

Customer feedback

Reviews from your customers can now mean a lot. Feedback can help you make positive changes to your business.

So stay a step ahead and use PIM solutions to keep your business sustainable through this pandemic phase. This may now be the new norm!!

Create Yourself Dynamic Digital Catalog

If you think that premium software solutions come at an exorbitant price then, think again. We know that as a small and medium enterprise, the cost is very much a focal point in all decisions. Upgrading your system to bring it online may seem like a huge decision that involves a lot of money and effort.

But, fret not! There are wonderful software solutions that you can use to create a dynamic digital catalog.

How so, you ask?

Choosing a premier software and services provider like Questudio would be the right decision to make. The digital catalog software that Questudio has is called CatalogStudio and this is the perfect platform to get your business online.

Let’s see how the CatalogStudio solution is your ideal partner.

The online catalog maker uses primarily a central repository to store all your products in a detailed manner. Every bit of information that you deem important for a particular product can be added as an attribute and saved in the repository. This step is crucial to building a dynamic website that will help you with a large customer base.

The digital catalog creator creates a dynamic website with just some easy steps. You can choose the layout and the theme of your website and design how your products should be displayed. When images are present, it becomes an attractive way to interact with the customer. Since the customer is not physically present at your store to touch and feel the product, the dynamic website should be able to give that same experience virtually. So having several images taken from different angles is a great way to showcase your products. Apart from this, the repository is used to access to display all other attributes of each product like color, size, dimensions, material, etc. Each of these plays a very important role in helping your customers to make a decision and finally purchase the item.

So, is this process easy enough to be handled by employees of your enterprise? Yes. You have two choices – one is to let Questudio handle the entire creation of your website or two, you can subscribe to the software and then handle the website yourself. Either way, the entire process is effortless on the part of the enterprise.

Software like CatalogStudio is the best way to head on to the digital world and build a successful enterprise. Increasing sales with an expanding customer base are the focal point of every enterprise. With software and services offered by Questudio, this is easily achievable. CatalogStudio not only helps to build a great customizable dynamic website, it goes further to help you market your products. With its in-built publishing tool, you can create sophisticated catalogs that can be printed or posted on the web. Single page catalogs or multi-page PDFs are quickly created using the publishing tools available with CatalogStudio. This not only helps you get potential customers but is also a perfect way to interact with your dealers and wholesalers.

So creating your customized dynamic digital catalog is a sure way to business success!

Why Does a Company Need Catalog Management Software

To understand how a good catalog management software can help an organization, we take the case of a fictional online grocery story – Zimblybuy. Zimblybuy is considering whether it should invest in a catalog management system. They speak to a consultant who asks them to point out the issues they face in their business.

Situation #1

Just as in normal organizations, in e-Commerce organization too there are many departments and divisions; each of these tend to work within their own silos. Such independence leads to data being owned by different entities and stored in different ways. Such dispersion of data in the organization leads to misleading and, sometimes, conflicting information being presented to the customer.

At Zimblybuy, the Marketing division rolls out a Buy One Get One (BOGO) offer on a certain set of products. For this event, the division creates a new set of product images with the BOGO identifier on the image. On the day the campaign ends, these images are to be removed and replaced with images that do not contain the BOGO identifier. The Marketing team sends out an email to the Website team informing them that the campaign has ended; however, the Website team does not realize that this means the images have to be changed over. This leads to disgruntled customers who feel they did not get the discount they had expected. Such situations can be avoided by implementing a catalog management software, such as CatalogStudio. A catalog management software allows you to store product information centrally while giving different departments access to parts of the repository with which they work.

Situation #2

Zimblybuy wants to implement a rewards program that offers regular customers lower prices on purchases. The idea is to offer different programs to the customers who can choose to enroll in the program that best suits their needs. However, Zimblybuy also wants to show non-members the prices that premium members receive in an attempt to entice them to sign-up for the member programs. Catalog management, such as CatalogStudio, allows you to create buyer groups and implement prices specific to each group.

Situation #3

During the festive season, Zimblybuy stocks up on festival-specific items. The Marketing division decides to use printed catalogs as inserts in the local newspapers to promote the special items. A complete catalog management system, such as CatalogStudio, allows you to create print catalogs using their publishing tool PDFxPress. With a wide variety of templates to choose from, PDFxPress can reduce up to 90% effort towards creating a print catalog. Furthermore, the print catalog accesses the data and images from the same central repository as the website, so the customer gets a uniform experience.

A good catalog management system is a great enabler. Features such as maintaining category hierarchy, maintaining attributes for products, creating complex product-accessory relationships gives you the power to control your inventory better. With a proper system in place, an e-Commerce organization will be much more flexible and agile, allowing it to react to the market while ensuring that the customer experience is not compromised in any manner.

Product Information Management Equals Faster Time-to-Market

One of the primary benefits of using product information management is the ability to organize and maintain data effortlessly. The time and effort associated with data maintenance is greatly reduced for retailers after implementing a PIM system. In today’s high-speed society, this efficiency is vital to succeed as an online retailer. In short, product information management equals faster time-to-market.

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How To Know When Your Business Needs a Product Information Management System

Over the last few years, the amount of product data that eCommerce stores hold has exponentially increased. With customers demands growing more complex and personalized, organized and accessible product information becomes more and more important. In fact, overall brand impressions drop by 19% on average due to limited product information. To solve this, many companies implement a product information management system.

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