How Does Accurate Product Information Help Your Business?

In today’s digital society, your customers have high expectations regarding your product data. They want to know as much about products as they can, and they want this information to be clear, customized, and consistent. Poor or inaccurate product data is beyond frustrating to customers. It can ultimately lead them away from your store and into the arms of your competitor. Incorrect product information can also negatively impact your brand reputation and growth. On the other hand, accurate product information will drive customer acquisition, accumulate sales, and contribute towards a better customer experience.

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The Difference Between PIM and PCM

Product Content Management (PCM) is a feature that is offered in almost all e-commerce solutions by default. PCM mainly offers data enrichment capabilities. Data enrichment encompasses the ability to add or delete product descriptions. It also includes adding more product features such as images, attributes etc. PCM also includes adding the classification of products as a capability. This helps maintain a single source of truth for all product related information. PCM helps to consolidate the data scattered across the whole enterprise. It also includes enriching the consolidated data and publishing it.

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Keep an Eye Out for These eCommerce Trends

The distinction between eCommerce and brick and mortar stores is getting blurred by the day. Consumers are increasingly turning to the Internet to make their purchasing decisions. This will go even further in the future. The technology involved in shopping is changing at a rapid pace. One need not travel all the way to the store, sift through the printed product catalog, or wait to talk to a product representative for placing an order.

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How Can Product Content Management Help With Marketing?

A company’s sales and marketing collateral depends on relevant, up-to-date, and efficient product content. Yet, organizing and monitoring all your product information is not an easy task, especially if you have a vast product catalog. Usually synonymous with PIM, product content management is an optimal solution that can help improve your marketing and branding. A product content management system is a multichannel marketing tool that allows retailers to gather, create, and enrich consistent product content in a single system.

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